ICAN is in network with Aetna, Cigna, FCHN (select groups), Kaiser (select plans), Premera, Regence, and Meritain.

UnitedHealthcare is in network for ABA only, not rehabilitation services or diagnostics. ICAN is not in network with Medicare, Medicaid, or other state insurance plans.

ICAN provides information and instructions so you can ask your insurance company about your plan and expected costs.

Use our step-by-step guide to call your insurance plan. It includes service codes, a call script, and questions to ask.

Your insurance company makes the final decision about coverage and payment. An estimate or approval does not guarantee that a claim will be paid.

Our billing team is available through chat or scheduled account consults. You can contact them directly through our patient communication platform ICAN Communicates.

Call the plan you’re considering and ask:

• Is ICAN in network for each service your child may receive? Use Lakeside Center for Autism, LLC dba ICAN; tax ID 01-0917541.
• If ICAN is out of network, does the plan include out-of-network benefits?
• What will I pay for ABA, speech, occupational, feeding, or diagnostic services: a copay, deductible, or coinsurance?
• Are there visit limits? Can more visits be approved when medically needed?
• Do services need a referral or prior authorization? Who handles the authorization?
• Are any diagnoses, services, or provider types excluded or limited? Do coverage rules differ for behavioral health and rehabilitation services?
• What could I pay over the year, including premiums, deductibles, copays, coinsurance, and the out-of-pocket maximum?

Plan rules vary. Confirm details directly with the insurance company before enrolling.

A health FSA is an employer benefit funded through payroll. An HSA is an account you own and can contribute to if you meet eligibility rules, which commonly include having an HSA-eligible health plan.

FSA funds usually have a deadline for use, though some plans allow a carryover or extra time. HSA funds stay in your account and roll over each year.

Both can pay for eligible health expenses. Ask your plan administrator whether a specific ICAN charge qualifies and how to use your account or submit a receipt.

Evaluation Materials: There is a $50 materials fee for each evaluation or re-evaluation for each service line your child receives. This covers the cost of standardized assessment protocols and other related evaluation materials.

Ongoing Services Coordination: Families receiving ongoing services are charged a $60 monthly service coordination fee. This helps cover work that supports your child’s ongoing care outside of direct therapy sessions, such as planning, therapeutic materials, clinical oversight, cross-discipline coordination, scheduling, billing, and insurance authorization support. It is an administrative fee, not a separate therapy service.

Other fees may apply under our attendance policy, including for same-day cancellations, missed appointments, or late arrivals or pickups. Our full Attendance Policy is available in our Family Handbook.

No. Writing time is billed directly to your insurance for all diagnostic evaluations and for some rehabilitation evaluations when developmental testing is completed.

The monthly coordination fee supports ongoing care and helps cover clinician work outside of direct treatment time that insurance does not pay for.

For ASD, ADHD, and cognitive diagnostic evaluations, we collect an estimate of your patient responsibility based on the information your insurance company provides us with when the appointment series is confirmed. If the final amount differs, we’ll credit your account or bill the remaining balance.

If a claim is denied, you may be responsible for the balance under your financial agreement.

If you continue services while an appeal is pending, you may owe the balance if the denial stands. Balances unpaid for more than 60 days may become your responsibility while an appeal is pending.