Access Your ICAN Patient Portal 

You can use the portal to check your appointments, update your contact information, download therapy and evaluation reports, and upload documents such as insurance cards, external evaluations, referrals, and release of information forms. 

ICAN Patient Portal  

If it is your first time accessing the portal, please enter your email address on the login screen and click the Forgot Password button to send a password reset link. Each authorized representative (parent or caregiver) can login with their own email address and password. 

If you need to change your email address, update information for other caregivers, or if you can't login please call 425‑657‑0620 Monday through Friday, 9am to 5pm.  

Navigating the Patient Portal

    • Check that you’re viewing your child’s account!

    • Use the drop-down menu in the top-right corner to switch between guardian, child, and sibling accounts.

    • Navigate to other sections of the portal from the Dashboard

    • Update personal information, insurance information, and add contacts.

    • Add and update Medical History

    • Patient Education: Home programs from therapists, ABA and Diagnostic reports

    • Visit Summaries: Speech, Occupational, and Feeding Therapy notes and reports

    • Upload documents (e.g., IEPs, diagnostic reports, etc.)

    • View the next 15 appointments

    • Request makeup appointments from cancellations

    • Update your patient portal password

Records

Screenshot of the ICAN Patient Portal login page showing various menu options like Dashboard, Medical History, Profile, Records, and more, with user information and session details.

Appointments

Screenshot of the ICAN Patient Portal showing available appointment times for a client named Janna Raintree at BelRed Clinic Services in Bellevue, WA, with various appointment slots from 8:00 am to 4:00 pm on October 17, 2023.
Screenshot of an online patient portal for ICAN Hope and Future, showing personal information for a patient named Janna Raintree, including contact details, birth date, age, address, and phone numbers.

Settings

Screenshot of the ICAN Patient Portal showing the change password section, user logged in as Janna Raintree with the current time 13:30:28, and an access log with several login actions by Janna Raintree.
Login page for ICAN Patient Portal with ICAN logo, a large ICAN wordmark, and a phrase 'Hope and Future'. The page includes fields for email and password, a 'Forgot Password' link, a blue 'Login' button, a green 'Request Appointment' button, links for terms of use and privacy policy at the bottom, and a powered by Raintree Systems logo.

Dashboard

Profile

Screenshot of the ICAN patient portal dashboard showing no upcoming appointments, a message to contact the clinic for billing details, and no new messages, with options to request appointments, print appointment cards, add to calendar, make payments, and notifications about medical history.